In order to facilitate the settlement process between the harbour master and shipping companies, LangTec, with expert knowledge in NLP, develops a tailor-made parser for documents with commercial, technical, legal and safety information on tankers for our shipping client in South-East Asia. The processed documents include standardised questionnaires “Questionnaire 88” and harbour timesheets in a number of different input formats such as text, images or webpages. LangTec’s solution comprises information ingestion, parsing, analysis, normalisation and disambiguation of process-relevant data and is offered as a REST-compliant web service.